Digizoo has partnered with the industry leading platform for API Management, Google Apigee to deliver world recognised modern integration solutions on either Cloud or on-premise for our clients.
The API Management landscape has undergone significant consolidation and change in recent years, and after the dust has settled, Apigee has emerged as a clear leader as shown by its clear dominance in the Gartner Magic Quadrant for API Management Platforms.
Digizoo has trained its software engineers to take full advantage of the Apigee suite as a key tenet of our digital platform architecture.
Rabobank Australia and New Zealand has selected Digizoo as it’s strategic implementation partner for the Backbase Customer Experience Platform.
Digizoo’s pedigree in multiple Backbase implementations, as well as their unique approach of working to build their clients’ own internal capability and practices was a key factor as the bank was looking for the right partner to drive the culture change that it was seeking for its FutureTech initiative.
Rabobank has targeted some very aggressive dates for a complete technology refresh of most of the key technology platforms. Digizoo will also be assisting Rabobank to drive new Agile ways of working, including DevOps, CI/CD, and full test automation using Behaviour Driven Development (BDD) practices.
Backbase has recognised Digizoo as their strategic partner in Australia and New Zealand, and largely works in the mode of an Australian office for the world’s leading Customer Experience Platform for Banking; even earning the nickname OutbackBase within the Backbase organisation.
When Computer Sciences Corporation (now DXC) won the tender to build a new whole of government digital identity and services platform, they asked Digizoo to provide the technology team to design and develop the solution.
Digizoo worked as a key services provider in a broader team consisting of members from CSC and various government agencies to build a solution that was production ready in the Microsoft Azure Cloud platform within 6 months.
The solution consisted of custom services for motor vehicle registration renewals, payments, and address management that were integrated with the AccessCanberra Oracle Service Cloud for an integrated federated identity solution. The web and mobile platform was based on the Backbase Customer Experience Platform that the ACT Government had selected in a rigorous tender process. Integration microservices were built to manage interactions with AccessCanberra, Roads and Traffic Authority, Westpac payments, and the Federal Government’s Document Verification Service (DVS).
Throughout the project, the decision to move the platform from cloud to on-premise was constantly under review, and the elegance of the modular platform architecture was able to regularly move the deployments from one infrastructure to the other without much effort thanks to the automation and DevOps practices in place.
Digizoo and Expiriti have joined forces in a strategic alliance that brings together Digizoo’s highly accomplished technology delivery capability with Expiriti’s reputation and pedigree in User Experience research, training, and mentoring.
“…we’re very excited to provide our clients with an end-to end UX design and research capability to optimise their entire digital banking journeys”.
Expiriti are Australia’s premier user experience research consultancy, with their own dedicated studio and usability lab located in the Sydney CBD.
“Having worked together on several projects, it was clear that our approaches and philosophies for client enablement and self sufficiency were in sync” said Robert Kassis, Director of Sales and Marketing at Digizoo.
“We’re very excited to provide our clients with an end-to end UX design and research capability to optimise their entire digital banking journeys”.
Mike Feghali, Principal at Expiriti is also pleased at being able to assist their clients by “offering the follow through implementation services that complement the UX and customer centric vision that we work with our clients to build”.
Digizoo forms strategic partnership with Backbase, the world’s leading provider of Customer Experience solutions for Banking and Financial Services.
The Digizoo team have undertaken training and will initially be working with product experts from Backbase in the Netherlands to design and implement the solution for Westpac Institutional Bank in Sydney.
The partnership will see Digizoo providing deep technical expertise in the Backbase product and associated technologies to help local institutions to bootstrap their implementations and transformation programs.
Digizoo are very excited to be Australia’s first and only Backbase partner and helping Australian customers to achieve successful outcomes in their digital transformation projects.