Accelerating Greater Bank’s digital banking transformation

Greater Bank is a community bank, with over 260k customers and $7bn in funds under management.

The Greater has grown from humble beginnings as a society in 1924, to one of the most loved banks in the Hunter region, with one of the highest customer satisfaction scores in Australia.

Greater has 55 cherished branches and their digital transformation to compliment these with new technology and better digital experiences, is well underway.

Our role

Deliver the ‘Bank of Tomorrow’: a full end-to-end re-platform into Google Cloud and leverage Backbase’s acceleration suite, for a new mobile banking application.

We’ve been working with the Greater Bank team for over 12 months to uplift skills, create an agile culture and bring acceleration. We currently have strong teams working in Newcastle (Greater Office) and from our Digizoo office in Sydney in anticipation of a 2021 release.

Deliverables

  • Building the modern banking platform into the Google Cloud, using the Open Banking and APRA regulatory standards
  • Implementing and architecting the Customer Experience Platform that powers the new mobile and internet banking application
  • Security and Identity Access Management for customers and staff
  • Quality Engineering through BDD (Behaviour Driven Development) and CICD (‘Continuous Improvement and Continuous Development’) frameworks balancing efficacy, safety, risk, and speed.