Greater Bank is an Australian customer owned mutual bank, based in Hamilton, NSW. The Greater was founded in 1945, and now has over 270,000 customers, 59 branches, and over $7 billion in assets under management. The Greater is currently implementing a major digital transformation strategy to improve all of their digital platforms (web, iOS, and Android). Digizoo have been asked to help Greater Bank achieve their digital transformation goals.
Digizoo’s broad and deep experience brought the necessary confidence and capability to help Greater Bank to make the right decisions early, and establish the foundations for modern digital banking.
Transitioning to Cloud
Early in 2019, Digizoo was asked by Greater Bank to design and deliver their new, innovative banking platform. Greater Bank had an existing on-premise solution, which was becoming costly, slow to change, and increasingly limiting to the necessary business change. Digizoo’s experience was a key enabler for Greater Bank’s decision to implement a cloud-native solution on Google Cloud Platform, to capitalise on innovative technologies and improve their time-to-market.
Cloud-native solutions are designed to capitalise on the scalability and flexibility of the cloud, working effectively in combination with an agile approach to delivery. Greater Bank was able to modernise their architecture, shift workloads, and make changes to their solution faster and more reliably. Utilising a cloud-native solution also lowered risk for Greater Bank, providing superior scalability and security; with lower maintenance costs and redundancy.
Greater Bank Works with Digizoo to Deliver New Innovative Banking Platform
Digizoo’s expertise and track record of banking platform delivery in the cloud became a catalyst for helping build and transition Greater Bank’s new Digital Technology Team. Digizoo provided technical specialists for all key areas including:
- Core Banking Integration with Data Action
- Cutting edge infrastructure as code using Google Cloud Platform; design and build, security, and automation with CI/CD
- Backbase Omni-Channel Customer Experience Platform; Native Web, iOS, and Android Banking Applications
- New integrated digital security platform
- API Management with Google Apigee
- User Experience and Accessibility practices and standards
- Regulatory compliance and Open Banking standards.
Partnership and Mentorship
Digizoo and Greater Bank have forged a strong partnership, based on successfully completing every delivery milestone to date. The long-standing success of this partnership is a result of making the right decisions from the beginning. Digizoo helped Greater Bank to modernise their ways of working to a new agile approach, establishing new practices and structures within Greater Bank using proven methodology and frameworks. The resulting business and development processes became more streamlined and cohesive, also providing the ability to integrate with Fintech’s and new opportunities easier.
By establishing a holistic environment, all individuals from each team had the ability to up-skill themselves and benefit from mentorship in all technology disciplines. Thanks to this mentorship focused team structure, several team members were able to obtain Google Cloud certifications and improve their personal development.
Partnering with Digizoo has led to Greater Bank successfully completing all of their delivery milestones and achieving a foundational modern banking platform. The platform consists of a contemporary banking app with full payment capability. Digizoo continues to work closely with Greater Bank on future releases to incrementally upscale users. Greater Bank now has a cohesive development team with the necessary capability and frameworks to allow them to achieve all future milestones.